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Riley Heating & Air Blog

Read This List of Must-Haves Before Hiring an HVAC Contractor

Your family depends on great heating and cooling to stay comfortable throughout the year, and when it comes time to hire an HVAC contractor, you can’t afford to settle for second-best. There are plenty of great HVAC companies out there; there are also plenty of contractors that do suboptimal work. Look for these four must-haves to separate the best from the rest.

Must-Have: Factory Authorization

If you’re looking to invest in a new heater or air conditioner, this one is particularly vital, but it’s important for repair and maintenance jobs as well. Factory authorized dealers know the systems they install inside and out, and they make sure every single one meets or exceeds the manufacturer’s specifications. More importantly, they have a record of high-quality service as proven by consistently high performance on independent customer satisfaction surveys.

Must-Have: A Good Reputation

This one’s more subjective, of course, but it’s also very important. Ask friends and colleagues for referrals; if they’ve hired an HVAC company recently, they’re well-positioned to know whether that company provides good or bad service. Look for positive reviews on websites like Angie’s List and accreditation from the Better Business Bureau. Industry awards also recognize the best contractors in the business.

High Quality Comfort Since 1971Must-Have: A Commitment to Success

Finally, you’ll want to make sure that your HVAC contractor is in business for the long term. Does the company have a facility? Investing in an office shows a certain degree of maturity as a company. Pay that office a visit and make sure it’s clean and well-maintained. If they can’t keep their own property in order, it’s probably best not to trust them with yours.

Given that this is the twenty-first century, it’s also good to check out each HVAC contractor’s website. Companies that are serious about helping customers and providing top-quality service usually invest some time in keeping theirs user-friendly and up to date.

At Riley Heating & Air Conditioning, we’re proud to be the HVAC company of choice for dozens of families in the Chattahoochee Valley area. We’re proud to be recognized as a Carrier Factory Authorized Dealer. Give us a call to find out how we can help meet your family’s heating and cooling needs. 334-298-1278

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