Michael was prompt and extremely professional. Our AC stopped working in the late morning and Michael was here by 2:30 same day!! And thanks to Karen for making it happen. So pleased to have Rileys as our A/C specialists!!
Trent, Shane, Justin, and Jimmy were awesome. Very professional and respectful. They talk you through everything, straight forward, and will work with you. I highly recommend Rileys for anything with your AC Unit
Jimmie, Patrick and crew were the best. They were always on time and working hard throughout multiple days of tearing out old duct work and 2 units. It was so cold on 2 mornings and these guys never complained. They never hesitated to answer any questions and were so patient explaining things to us. I would hire this crew any day. Thanks guys. Totally awesome. I would also say their sales guy Shane Rathel was so knowledgeable and a great personality.
Our AC went out yesterday afternoon. I called the office and they advised that they would send a tech out the next day. Thomas came early the next morning and identified the problem ( bad control panel) . He did not have the part to replace the panel but he did get the AC running until he could return with the part. Thomas called me back the same afternoon and advised that he could come back and replace the bad panel. We will definitely use Riley H & A for any HVAC services going forward. Fair price , punctual and professional!
I appreciate the service and that I got a call to perform a check on my system after it was installed this past summer. The technician was friendly and educated me about my system and how to maintain it throughout the life of the system. The VIP seems to be a great value.
Jeremiah was on time, very communicative and professional. So thankful for him getting my system fixed in a timely manner. Would definitely suggest Riley Heating & Air to anyone who is needing something done. As dependable as they come.
This company is amazing. The rep that set up our install was so nice and very informative. The guys that installed the new system were amazing. They wasted no time getting to work, they showed me and my husband how everything works and made sure that everything was operational before they left. 10 out 10 in my book. Keep being great yall.
Outstanding service! After our unit went out, Trent quickly gave us an estimate for repair, and Shane gave us an estimate to replace. Within three days we had a new HVAC system to include ductwork. Jimmy, Phillip, Angel, and Mario were courteous and efficient. To top it off, Shane followed up the next day to ensure we were satisfied. We highly recommend Riley Heating & Air.
Rileys was on point with their service. I already knew i had to replace my a/c but then my heat went out. I called Riley and they sent a tech and i was told my system needed replacement. This was late in the evening but Rileys was still able to get a salesmen to me that same night and they were installing my unit 3 days later. The financing options were great. Everything they did was punctual and professional. My salesmen Shane and the young tech guy(sorry i forgot your name) were awesome. Wont go anywhere else for my ac/heating needs.
A/C unit quit working late Saturday evening. Gave Riley Heating and Air a call and they set me up with a technician for Sunday afternoon. Michael gave me a call when he was on the way, showed up and got to work. Easy diagnosis and had the part, put it in right away and I was good to go in all of 15 minutes. From Karen creating the appointment and answering questions over the phone to the installation it was a great experience. Would highly recommend to anyone that asks and would use again in the future. Thank you.